Do you charge a call out fee?
How much is your pension discount?
Do you offer same day service?
What is your average lead time?
Do you service my local area?
Do you do small jobs?
Should I purchase it from Bunnings or can you supply it?
Do you do gas?
I recently had my drain unblocked, but now the blockage has returned. Will I have to pay again?
What warranty do you provide?
After years of research and practical application, we have identified that 99% of re-attends after 3-months are not caused by workmanship faults. Therefore, we introduced a 3-month cooling off period where benefit of the doubt will fall to the client in the first 3-months of installation/repair. After 3-months, benefit of the doubt will fall to the tradesperson unless proven otherwise. If proven otherwise it will fall under the Bros lifetime warranty and will be resolved at no charge to the client.
All product warranties are provided as per the manufacturers specifications which can be supplied upon request.