5 STAR COMMERCIAL PLUMBING SOLUTIONS
Your 5 Star Plumbers
5 Star Service Australia Wide
We always strive to deliver the best and most consistent service to all our customers. From the way we answer the phone and how we present ourselves to the follow-up and systems behind our service.
Here’s our 5 points of difference.
AUTOMATED SYSTEMS AND PROCESSES
We strive for easy interactions and less worry for you.
Everything is done, checked and documented!
A CULTURE OF CARING
We are professional in everything we do,
and we really do sweat the small stuff.
Reliability is paramount. We will be on site within a specified two hour window,
ready to go. If we are late, you receive a $25 voucher for every 25 minutes.
We stand behind every job. If there is a problem with our workmanship,
we will make good. For the lifetime of the job.
Plus all standard manufacturers warranties apply.
24/7 EMERGENCY SERVICE
We are always on call for emergencies or advice. In fact, in a plumbing emergency
we aim to be there within two hours of the call.
At Plumbing Bros, we aim to change the perception of plumbing. We consider ourselves disruptors of our industry.
We want to abolish the often-negative stigma attached to plumbing companies and trade businesses in general. Plumbing is plumbing; when you employ a plumber, there is an expectation they know what to do and how to fix the plumbing issue. We believe simply being ‘great’ plumbers is not a strategy, it is an expectation. The expectations are high, yet the overall perception of plumbers can be quite negative.
This is where we differ as a Plumbing Company…
We have a fantastic culture and value set within our business of likeminded individuals, all striving to deliver a great, 5 Star Customer Experience each time -with a genuine care factor and sense of pride in our logo and what it represents.
We do all the little things right due to this care factor, which enables us to provide real value. We’re more interested to know what you want in a plumbing contractor, and tailor a complete service offering around those factors. Ones which simply makes conducting business with Plumbing Bros, easy.
Our Unique Points of Difference That Makes All The Difference
- 5 Star Service
- No call-out fee
- Free quotes
- Same day service
- All job requests are replied to with booking times or confirmation of receipt
- We do our own leak detection and repair
- We have state of the art cameras so accurate reports can be generated about services that are not visible underground
- We call for approval before completing any works greater than the sum allowed in the job request
- Highly detailed invoice reports emailed within 72 hours of job completion
- 24-hour service
- Industry leaders in kitchen and bathroom renovations
- 6-month interest free payment options available
- On-time guarantee
Discuss Your Commercial Plumbing Needs With a Specialist. Get In Touch Now.
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