5 STAR COMMERCIAL PLUMBING SOLUTIONS
5 Star Service Australia Wide
We always strive to deliver the best and most consistent service to all our customers. From the way we answer the phone and how we present ourselves to the follow-up and systems behind our service.
Here’s our 5 points of difference.
ON-TIME PROMISE
Being reliable is very important to us. We will arrive at your door within a two hour appointment window, well presented and ready to go. If we are late, you receive a $25 voucher for every 25 minutes.
A CULTURE OF CARING
Our tradesmen are professional in everything they do. From the top down, our culture is to care about every job and to make sure it is done right. We really do sweat the small stuff.
TRIPLE CHECK
To ensure the quality of all our work, we make sure every job is checked THREE TIMES! By more than one person, if possible and in front of the client.
LIFETIME WARRANTY
We stand behind every job we do. If there is a problem caused by faulty workmanship, we will make good. For the lifetime of the job. Of course, all standard product manufacturers warranties also apply.
ON-CALL 24/7
Plumbing Bros. are always on call for emergency service or advice. In fact in an emergency call-out we aim to be there within two hours of your call.
At Plumbing Bros, we aim to change the perception of plumbing. We consider ourselves disruptors of our industry.
We want to abolish the often-negative stigma attached to plumbing companies and trade businesses in general. Plumbing is plumbing; when you employ a plumber, there is an expectation they know what to do and how to fix the plumbing issue. We believe simply being ‘great’ plumbers is not a strategy, it is an expectation. The expectations are high, yet the overall perception of plumbers can be quite negative.
This is where we differ as a Plumbing Company…
We have a fantastic culture and value set within our business of likeminded individuals, all striving to deliver a great, 5 Star Customer Experience each time -with a genuine care factor and sense of pride in our logo and what it represents.
We do all the little things right due to this care factor, which enables us to provide real value. We’re more interested to know what you want in a plumbing contractor, and tailor a complete service offering around those factors. Ones which simply makes conducting business with Plumbing Bros, easy.
Awards and Media
Click here to viewOur Unique Points of Difference That Makes All The Difference
- 5 Star Service
- No call-out fee
- Free quotes
- Same day service
- All job requests are replied to with booking times or confirmation of receipt
- We do our own leak detection and repair
- We have state of the art cameras so accurate reports can be generated about services that are not visible underground
- We call for approval before completing any works greater than the sum allowed in the job request
- Highly detailed invoice reports emailed within 72 hours of job completion
- 24-hour service
- Industry leaders in kitchen and bathroom renovations
- 6-month interest free payment options available
- On-time guarantee
Discuss Your Commercial Plumbing Needs With a Specialist. Get In Touch Now.
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