Meet the Team

JAMES – DIRECTOR & CEO

James is the founder of Plumbing Bros Franchising and co-director of Plumbing Bros Perth. He has 16 years of plumbing experience combined with over 10 years of business and management experience.

James was born and bred in Melbourne where he ran a plumbing & electrical business for 5 years. Here he experienced many highs, but just as many lows. This experience however is the key ingredient to ensuring that Plumbing Bros continue to differentiate themselves and revolutionise the trades industry. James goal is to ensure Plumbing Bros are a household name in every state & territory in Australia by 2024.

James is a one-eyed Hawthorn supporter and has attended each of the 5 grand finals they have been involved in during the past 11 years. 4 of which were victorious 😉

JOE – DIRECTOR & GM

Joe is one of the 3 Plumbing Bros co-founders. He has 10 years of plumbing experience. Joe has a passion for teaching and uses this to ensure all Plumbing Bros team members are constantly at the top of their game. Joe’s aim is to produce a hard-working team that become the leaders of plumbing and gas works in Australia. Everyone who knows and deals with Joe regularly will always tell you about his down to earth and friendly nature, this is a critical trait when it comes to delivering high-quality customer service. If you can’t find Joe in the Plumbing Bros offices, the chances are you will find him in the gym as his second passion is keeping fit & healthy. Joe is also a West coast Eagles supporter and has not stopped celebrating their 2018 premiership.

RHET – NATIONAL SALES MANAGER

Rhet is the Plumbing Bros National Sales Manager and his role is to oversee a team of business development managers around Australia.

Originally starting out at the beginning of 2019 as Perth’s inaugural BDM, Rhet moved his way into a national role due to the vital part he has played in PB going national.

Once labelled as ‘Perth’s best salesman’. A tag like this doesn’t come without years of hard work and experience, but more importantly, results.

Rhet has a gorgeous family including his wife, 2 young kids, a dog, 2 cats ad 7 budgies.

Team culture, success and service gets Rhet out of bed in the mornings. If you have been ‘pestered’ recently by a Plumb Bro trying to win all your plumbing work, this was most likely Rhet. But if it was Rhet, you are also more than likely now utilising our 5-star service, because that’s what he does!

Rhet continuously loses a footy tip each week as he unsuccessfully backs in his beloved Blues and for some strange reason Rhet likes to tell people that he hates cucumber?

BRITTANY – OPERATIONS MANAGER

Brittany is the heart & soul of Plumbing Bros. Brittany has been a Plumbing Bro for 2 years now after she was previously in the banking industry for 5 years. Brittany has an identical twin sister who she regularly substitutes in to work for her when she is hung-over or otherwise engaged. Brittany is a true company woman and without her, Plumbing Bros would not be the same. She constantly juggles enough workflow that would require 3 separate to replace. If Brittany is ever away from the office for a couple of days, you will find her on a plane traveling the world. Brittany recently returned from 3 months sabbatical to be promoted into her new role of Operations Manager.

BIANCA – EXECUTIVE ASSISTANT TO THE CEO

SHANE - BUSINESS DEVELOPMENT MANAGER (PERTH)

Shane is the Plumbing Bros Perth Business Development Manager. He has over 10 years’ experience within the Plumbing & Sales Industries across Perth.

Shane is in his early 30’s, is married and has two gorgeous children. His key driver in life is to work hard and enjoy achievements as he strives to be a good role model for his children. Shane loves building relationships and creating value for his clients.

Shane can often be found on the rink bowling down a few as an elite competition Lawn Bowler, having been fortunate to have represented WA on a number of occasions, and also in New Zealand where he represented the Perth Suns in a T20 style competition amongst some of the best bowlers around the world.

Shane is a diehard West Coast Eagles Fan and loves to swing a golf club whenever he’s not emulating Crackerjack.

Shane loves being able to meet people of all walks of life and has a genuine desire to help people however he can; a trait we love about him here at Plumbing Bros!

ANDREW – BUSINESS DEVELOPMENT MANAGER (QLD)

ROB – DIRECTOR PLUMBING BROS BURLEIGH WATERS

Rob is the co-owner and Director of Plumbing Bros Gold Coast. He brings over 20+ years of business ownership within the construction sector as well as owning successful businesses within a well-known international fitness brand.

Rob will bring a high level of leadership to his team to ensure that a 5-star service is received by all Plumbing Bros Gold Coast clients. His vision is to ensure that no one feels any angst when looking for a new plumbing tradesperson, and that Plumbing Bros are first on client’s minds in times of need!

Rob is a family man having 3 kids, 2 boys and the princess as well as 3 furry ones. On the weekend you will find the family on the beach enjoying the beautiful weather us Queenslanders are blessed with.

Rob is a loyal Parramatta Eels supporter and proud to say it. He also loves his Canberra Brumbies as that is where he grew up, but don’t hold that against him as he is now a Queenslander!

KAROLINA – DIRECTOR PLUMBING BROS BURLEIGH WATERS

MITCH – DIRECTOR PLUMBING BROS CHATSWOOD

STEVE – DIRECTOR PLUMBING BROS REDLAND BAY

Steve is the owner and director of Plumbing Bros Redland Bay. Steve has over 30 years’ experience in business management, startups and franchising.

Steve has worked in several different industries in a very long and successful career. Customer satisfaction and quality workmanship has always been at the forefront and main focus of any of the ventures he has been involved with.

The vision that Steve brings to Plumbing Bros is to provide a high-quality plumbing service to the Redland bay area, which will change the perception people have of plumbers. Plumbing Bros Redland Bay’s values are Honesty, Integrity and Ethical work practices. We aim to be the plumber of choice for everyone in the Redland Bay area.

On the weekend Steve is a keen triathlete with several half Ironman races under the belt. You will probably see him zooming around the Birkdale and Wellington point area on his red bike on a Sunday morning. He is also a mad Parramatta Eels supporter, but please do not hold this against him.

JOHN – DIRECTOR PLUMBING BROS FRANKSTON

John Brookes is passionate about all things in constructions, tools & equipment.

He has a bachelor’s degree in mechanical engineering and Diploma in building & construction, and is very systematic in his thinking. Having found his true passion in building, construction, and property development, in 2000s.

John has worked in the residential construction industry for over 15 years. John made a brave career change decision to become a construction builder.

He has very sound technical skills, works well with trades, and is also great at building a back-office team and a system to support on site. The flexibility to work closely with his team is what he enjoys the most. This enables John to show his quality of work with optimal efficiency.

Johns likes to spend his time taking vacations like day trips, overseas travel and discovering new ideas and experiences. When John isn’t at work, He enjoys spending quality time with his family.

ERICA – SCHEDULER

Erica joins the Plumbing Bros team as a scheduler. New to this role, she comes from a dental and cosmetic industry background. Erica has joined the Plumbing Bros family to support their vision on changing the perception of plumbing. Her housemate kept taking up Plumbing Bros to such a high level, that she simply had to take the role!

Erica loves to provide outstanding customer service, prides herself on doing the best possible job, and making sure whomever she is dealing with is left with a positive experience. Sounds perfect to us.

Outside of work, Erica loves sunshine and food, and on weekends you’ll likely find her catching brunch with friends or taking her dog for a walk in the Perth Hills.