Steve is a Mandurah local, and leads the Plumbing Bros Mandurah franchise. With over 16 years of running successful businesses, he knows plenty about how to treat customers and to exceed their expectations.
What attracted Steve to the business was that he could change the perception of plumbing in Mandurah and surrounds. With many trades not providing their customers with outstanding customer service, he knew he could make an instant impact by providing 5 star service.
Value for money, courtesy, and reliable tradespeople, that is what Steve provides the people of Mandurah, and is fiercely proud of it too.
Outside of running Plumbing Bros Mandurah, Steve is a dedicated family man, married with three grown up kids. He loves to get out on his trail bike and is a keen enduro rider. On weekends during the AFL season, you’ll see Steve cheering on the West Coast Eagles.
Our Core Values:
Our 5-star Service:
- LIFETIME WARRANTY We stand behind every job we do. If there is a problem caused by faulty workmanship, we will make good. For the lifetime of the job. Of course, all standard product manufacturers warranties apply.
- 7 DAY RATES We like to keep things simple. Our standard hourly rate applies every day – between 8am and 5pm. Outside of those hours the rate is 1.5x. For any emergency service, the rate is 2x.
- ON-TIME PROMISE Being reliable is very important to us. We will arrive at your door within a 2 hour appointment window, well presented and ready to go. If we are late, you receive a $25 voucher for every 25 minutes.
- TRIPLE CHECK To ensure the quality of all our work, we make sure every job is checked THREE TIMES! By more than one person, if possible and in front of the customer, if possible.
- 24/7 EMERGENCY Plumbing Bros. are always on call for emergency service or advice. In fact, in a plumbing emergency we aim to be there within two hours of your call.