CUSTOMER SERVICE IS AT THE HEART OF EVERYTHING WE DO!
We strive to deliver the best experience, from the way we answer the phone to how our plumbers present themselves and their vehicles. Always immaculate. We aim for the best and to prove it, here are our 5 points of difference.
- ON-TIME PROMISE Being reliable is very important to us. We will arrive at your door within a two hour appointment window, well presented and ready to go. If we are late, you receive a $25 voucher for every 25 minutes.
- A CULTURE OF CARING Our tradesmen are professional in everything they do. From the top down, our culture is to care about every job and to make sure it is done right. We really do sweat the small stuff.
- TRIPLE CHECK To ensure the quality of all our work, we make sure every job is checked THREE TIMES! By more than one person, if possible and in front of the client.
- LIFETIME WARRANTY We stand behind every job we do. If there is a problem caused by faulty workmanship, we will make good. For the lifetime of the job. Of course, all standard product manufacturers warranties also apply.
- ON-CALL 24/7 Plumbing Bros. are always on call for emergency service or advice. In fact in an emergency call-out we aim to be there within two hours of your call.
Our Awards
